Meet Our Home Improvements Team

Brian

Brian

Founder

Brian started his career in the Navy during the 1970s but retired from the Navy and returned to South Wales with his wife Wendy and young daughter Victoria, setting up BWM windows in 1991 from a small unit in Pwllgwain, Pontypridd where he began manufacturing and installing windows, doors and conservatories for homeowners across South Wales. Brian has now retired from BWM but pops in every week for a catch up and coffee with the team.

My favourite hobbies & interests

Now I’m retired I love playing golf with my friends at our local club where I was recently elected and served 12 months as club Captain. My daughter jokes that I have a better social life than her as I’m always off on trips and holidays with my wife and friends.

Something you don’t know about me?

I once trained as a chef but decided running a kitchen wasn’t my forte in life!

 

Victoria

Victoria

Residential Director

Victoria joined BWM Windows in 2013 and now manages the development of our Residential Department. As Brian’s daughter, Victoria grew up around the window industry often helping her dad with small tasks, all essential learning for her role within the company today. Victoria welcomes every day with a smile and positive attitude and you will often see her around the showroom with a tape measurer in her hand.

Something you didn’t know about me

I was once mistaken for Julia Roberts in a Spanish airport! It was quite embarrassing!

Kevin

Kevin

Sales Manager

Kevin joined BWM Windows in 2018 as our Sales Manager, with a wealth of industry experience theres nothing Kevin doesn’t know about windows and doors. Kevin prides himself on being a different kind of salesman, offering expert advise to our customers and a no pressure sales experience.

Something you didn’t know about me

I love reading zombie novels in my spare time.

Louise

Louise

Operations Manager

Louise joined BWM windows in August 2003 undertaking basic administration duties.. Over the years Louise developed her role managing our accounts, processing orders and many other roles. With her wealth of knowledge of our company processes Louise now manages our operations for our Residential Department.

Something you didn’t know about me

I can play the Cornet and once won 2nd prize at the Welsh Eisteddfod!

Beth

Beth

Marketing Manager

Beth joined BWM Windows in 2016 to help develop our marketing and advertising plans. With a very creative background and enthusiastic attitude, Beth is always excited to try new ideas and brings a wealth of knowledge and skills to the team.

Something you don’t know about me

I once did a 4 day sailing trip where I learnt to sail a tall ship.

Chris

Chris

Senior Fitter & Supervisor

Chris is one of our longest serving employees, joining BWM Windows in 1992! As a young apprentice Chris was part of our original fitting team. His years of experience, exceptional skills and attention to detail are the perfect recipe for the highest fitting standards and all our customers say the same!

Something you don’t know about me

I love downhill mountain bike racing!

Keli

Keli

Processing Officer

Keli joined BWM Windows in 2016 and her main role involves processing our customer quotes and orders and supporting our Operations Manager on the day-to-day processes to ensure our services are seamless. As a previous business owner herself, Keli understands the importance of thorough processes and is a stickler for detail.

Something you don’t know about me

I once did a bungee jump on holiday in Cyprus.

Rhiannon

Rhiannon

Customer Service Advisor

Rhiannon is one of our newest team members and has recently joined BWM Windows. Offering a helpful service to our customers, both over the phone and at our showroom. She is readily on hand to give our customers advise with any questions, book your quotations and help you with product demonstrations at our showroom.

Something you don’t know about me

I’m originally from Pembrokeshire and love spending time back home with my mum and 2 dogs!

Jim

Jim

Senior Fitter

Jim joined BWM Windows as an apprentice fitter 16 years ago. Jims standards of fitting are excellent and he is always a hit with our customers!

 

 

gary

Gary

Junior Fitter

Gary joined BWM Windows 6 years ago as a fabricator and recently joined our fitting team as a fitters mate,  supporting our senior fitters on installations.

Daniel

Junior Fitter

Daniel joined BWM Windows in 2018 as a fitters mate. Also a qualified Electrician, Dan started out fitting our tiled conservatory roofs and installing the internal electrics for our roof customers.

Dean

Dean

Upvc Fabrication Supervisor

Dean joined BWM 27 years ago as part of the original BWM fabrication team. Now Dean oversees the production of our Upvc windows and doors, ensuring quality standards and production deadlines are met daily.

Something you don’t know about me

Im a bit of a ninja when it comes to Martial Arts!