BWM’s Reassurance for COVID-19

19th October 2020

BWMS’s Reaction to the First Minister’s Statement

Following the First Ministers statement that Wales will go into a “fire-break” lockdown from 6pm on Friday, October 23 until Monday, November 9, the BWM team would like to provide some reassurance to our customers.

BWM, in-line with government guidelines and those of Certass, will continue to carry out installations in our customer’s homes. We will also be still offering home visit sales appointments to customers who want to discuss their project face-to-face. Customers can get a quote at any time by clicking the Start Your Quote button on our site, and our team can be contacted as normal by phone.

During this period, our showroom will be closed to customers until Tuesday, November 10.

The BWM team hopes that our customers stay safe and would like to thank them for their understanding during these uncertain times.

If you’d like to check on the status of your installation or to book a home sales appointment, you can call us on 01443 844 240, email us at or you can fill out our online contact form.

19th June 2020

BWM’s Reassurance for COVID-19

The BWM team is pleased to update our customers with some positive news. From Monday, June 22, we will be restarting the residential side of our business, following Government guidelines closely.

From Monday, our showroom will re-open but through appointment only. This will allow our customers and our team to maintain social distancing measures. Our team will be wearing PPE and continuously wiping down door and window handles after each customer to ensure no germs are spread.

Throughout lockdown, our commercial department has been operating as normal with social distancing measures taking place. Commercial orders will continue as they previously had been.

We have carried out risk assessments to ensure our installation team can work safely in people’s homes. All members of our team are fitted with the PPE they require and working in-line with the government’s latest advice.

The BWM team hopes our customers have stayed safe and would like to thank you for your understanding and patience during this tough time.

If you’d like to book an appointment to visit our showroom, you can call us on 01443 844 240, email us at or you can fill out our online contact form.


16th March 2020


Everything our customers need to know.


In light of the current COVID-19 outbreak we want to reassure our customers that we are taking every precaution to protect our staff and customers. Please read our full statement regarding any temporary changes to our services for the foreseeable future.


  • Our showroom and factory are temporarily closed
  • Phone lines are still open, with calls being diverted to a member of staff.

We thank you for your continued support and hope all the measurements we are currently taking will help reassure our customers that we are doing everything possible to keep our services running and our staff and customers safe.

If you have any queries please call us on 01443 844 240 or email us on

Don’t forget, you can get a free online quote from the comfort of your sofa. Head to our online quoting engine to start yours today.

Many thanks


[Updated Friday, June 19]





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